Some Sky customers are facing an annoying issue with the popular ITVX app. Reports of disruptions started surfacing late last week, with users encountering a glitch that abruptly jumps to the end of programs without warning. This unexpected behavior has left viewers frustrated, as they find themselves unexpectedly at the end of a show without any manual input.
Venting their frustrations on Sky’s forum page, users like Dazzasky and Dawn have shared their experiences of ITV Player skipping to the end of episodes without warning. The problem seems persistent, spanning several days and affecting the viewing experience for many.
The glitch seems to impact users with Sky’s online devices, such as Sky Stream boxes and Glass TVs. While it’s unclear if Sky Q users are also affected, the majority of complaints are from those using broadband-connected gadgets rather than traditional satellite dishes.
Sky has acknowledged the issue through an employee named Kev, who assured users that the company is actively addressing the problem. Kev’s message on the online platform indicated that Sky is collaborating with ITV to resolve the issue promptly.
While a solution is pending, users may have to endure the skipping problem for now, but a fix is in progress. Mirror Online will provide updates on this matter as new information becomes available.