In a surprising incident, a hairstylist responded with a rude four-word statement to an unsatisfied customer. Paige Kakahi, aged 24, had scheduled a last-minute appointment on September 12 for a wash, cut, and blow-dry before a family dinner. However, before completing the blow-dry, Paige was hurriedly asked to leave as the salon was closing.
Upon refusing to pay the full amount for the incomplete service, the hairdresser reportedly became agitated and engaged in a heated argument with the customer. A video captured the moment when the hairdresser aggressively instructed the upset customer to “pay and leave.”
Paige, who owns a roofing business in Brisbane, Australia, expressed feeling frightened by the situation. She typically gets a weekly wash and blow-dry but had to seek a different salon when her regular hairstylist was unavailable. After seeking hair appointment recommendations in a local Facebook group, she promptly received a response from the salon in question.
Upon arrival, Paige clearly communicated her request for a simple wash, cut, and blow-dry to straighten her hair. Initially satisfied with the wash and cut, she became dissatisfied during the blow-dry process. The initial stylist left to pick up her child, and another stylist took over, rushing the blow-dry and abruptly ending the service at closing time, leaving Paige displeased with the outcome.
When Paige contested paying the full price for the incomplete service, the stylist took offense and engaged in a dispute. In a video filmed by Paige while holding her infant, the stylist dismissively criticized Paige’s opinion and demanded respect for the salon.
Despite remaining composed and attempting to explain her perspective, Paige faced continued aggression from the stylist, who belittled her lack of professional training. Paige presented a photo to demonstrate the issue was with the salon’s service quality, not her hair type. Feeling pressured and eager to leave the confrontation, Paige reluctantly paid the full amount.
Commenting on the experience, Paige explained that she paid to expedite her exit from the unpleasant situation, tired of arguing with the confrontational stylist. The hair salon involved has been approached for a statement.