Google is cautioning Gmail users to stay vigilant as cybercriminals target the platform in a new scam. The tactic involves a phone call where scammers pose as Google representatives requesting verification of account details changes to gain access to two-factor authentication codes. This scheme aims to compromise accounts and lock out legitimate users.
Reports indicate that multiple Gmail users have been targeted, with one user recounting a fraudulent call from an individual posing as a Google employee. The scammers use pressure tactics to manipulate victims into providing sensitive information.
Google has acknowledged the scam and advised users to be cautious, emphasizing that they will never call to reset passwords or troubleshoot account issues over the phone. The company has enhanced security measures and suspended accounts involved in fraudulent activities.
To stay safe from such scams, Google recommends following three key guidelines: avoid rushing decisions, verify information independently, and refrain from sharing personal or payment information on the spot. Users are urged to report suspicious calls to Google immediately and only use authentication codes for trusted Google operations.
In light of these developments, it is essential for Gmail users to remain alert and exercise caution when dealing with unexpected requests for sensitive information.